Shipping policy
At Aurea, we take pride in processing and delivering your orders as quickly as possible. Here's everything you need to know about how we ship.
Order Processing
All orders are processed within 24–48 hours, excluding weekends and public holidays. You will receive a confirmation email with tracking details once your order has been dispatched.
Delivery Times
Delivery times vary depending on your location:
- Standard Delivery: 7–10 business days
- Express Delivery: 3–5 business days (where available)
Please note these are estimates and may vary due to carrier delays or customs processing.
Free Shipping
We offer free standard shipping on all orders in the United States.
Countries We Ship To
We currently ship to the following countries:
United States.
Don't see your country? Reach out to us at info@boldaurea.com and we'll do our best to accommodate you.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this to monitor your delivery at:
Lost or Delayed Parcels
If your parcel appears to be lost or significantly delayed, please contact us at info@boldaurea.com with your order number and we'll investigate promptly.
Contact
For shipping-related enquiries: